LexoVisaPlatform

Privacy Policy

This policy explains how LexoVisa handles personal data when you visit this site, submit a form, or request an appointment. LexoVisa operates the website technology; professional immigration services are provided exclusively by the independent provider identified on our transparency page.

Last updated: August 7, 202611 min readLexoVisa

Who we are

A technology brand

LexoVisa is a technology brand. Under it we develop, host, maintain, and lease premium lead-generation websites to independent immigration agencies, consultants, and lawyers under a subscription model.

We are not a law firm, not an immigration consulting agency, and we do not provide legal advice or immigration representation. We are not a government agency and are not affiliated with USCIS, the U.S. Department of State, Migración Colombia, embassies, consulates, or other authorities.

  • Premium website development and design
  • Hosting, maintenance, and technical security
  • Lead, form, and appointment infrastructure
  • CRM integrations, SEO, and supporting digital marketing

How we use your information

Personal information submitted through this site may be processed to operate the digital platform—not to sell data. Purposes include:

Operating the website

Keeping pages, forms, and technical features working reliably.

Managing contact requests

Receiving and organizing messages sent via forms, WhatsApp, or other site channels.

Scheduling appointments

Facilitating meeting or intake requests you start on the site.

Forwarding enquiries

Securely delivering requests to the independent professional or firm identified on the Service Provider page.

Improving performance

Understanding, in aggregate, which content and flows help visitors.

Analytics

Measuring visits and site usage with data minimization where possible.

Fraud prevention and security

Protecting infrastructure against abuse, spam, and unauthorized access.

Legal compliance

Meeting legal duties applicable to the website technology operator.

Division of responsibilities

For clarity, here is what LexoVisa does versus the independent professional:

LexoVisa (technology)

  • Website operation
  • Hosting and technical infrastructure
  • Website security
  • Analytics
  • Lead delivery
  • CRM integrations and supporting digital tools

Operating agency or lawyer

  • Immigration guidance or advice
  • Legal representation (where that is their profession)
  • Document preparation
  • Professional consultations
  • Client communications about your matter
  • Their own professional and ethical duties

Who provides professional services

Professional services are delivered exclusively by the independent agency or lawyer identified on our transparency page. For information regarding the independent agency or lawyer responsible for providing professional immigration services through this website, please see our “Who Provides the Services” page.

Who Provides the Services

Sharing your information

We may share personal information only when needed to operate the Site or handle your request:

  • Authorized LexoVisa technical staff who operate the infrastructure.
  • Trusted providers (hosting, email, telephony, analytics, CRM) under instructions and confidentiality.
  • The independent agency or lawyer identified on the transparency page, securely, solely to respond to your enquiry and provide the professional services you request.
  • Government authorities only when required by law.

LexoVisa never sells personal information.

Important notice

No government affiliation

LexoVisa is a private technology brand. We are not affiliated with, endorsed by, or operated by any public entity, including:

  • USCIS
  • U.S. Department of State
  • Migración Colombia
  • Government of Colombia
  • Government of the United States
  • Any Embassy
  • Any Consulate
  • Any Government Authority

Government authorities alone review applications, determine eligibility, and issue visas, residency permits, passports, and other official documents.

Data security

As the Site’s technology operator, we apply reasonable measures aligned with industry practice:

Encryption

Encrypted connections (HTTPS) and preferred channels for exchanging information.

Secure storage

Infrastructure and tools with access controls and retention limited to what is needed.

Restricted access

Only those who must operate the Site or handle a lead can access relevant information.

Industry-standard practices

Reasonable technical and organizational measures; no system is infallible, and we act on material incidents as required by law.

Your privacy rights

Under Law 1581 of 2012 and applicable rules, you may request to:

Access

Know what personal data processed through the Site we hold about you.

Correct

Update or rectify inaccurate or incomplete information.

Delete

Request deletion where legally permitted and no retention duty applies.

Withdraw consent

Revoke authorizations when applicable, without affecting prior lawful processing.

Information and complaints

Be informed about use of your data and file complaints with the Superintendence of Industry and Commerce when appropriate.

Contact

Reach us about privacy concerns related to Site operation.

Business information (platform)

Details for LexoVisa as the technology brand of this Site. Details for the professional who provides services appear on the transparency page.

Brand name
LexoVisa
Role
Website technology brand (not an immigration service provider)

Data controller for the Site

For technical operation of the Site (forms, hosting, analytics, and lead delivery), the data controller is LexoVisa, the brand that operates the platform technology.

When your request is forwarded to the independent agency or lawyer, that professional may process your data as controller of the professional services relationship. See “Who Provides the Services” to identify them.

Processing is governed by the Constitution of Colombia, Law 1581 of 2012, Decree 1377 of 2013 (and amendments), and, where the data subject’s context requires, equivalent GDPR or other foreign principles (lawfulness, minimization, transparency, and security).

Scope

This policy applies to personal data processed in connection with:

  • Browsing and use of this Site and related pages powered by LexoVisa technology.
  • Contact forms, appointment requests, and messages sent through Site channels.
  • Analytics, security, fraud prevention, and technical maintenance.
  • Secure lead delivery to the independent professional or firm identified on the Service Provider page.

Data we may collect

We collect what is needed to operate the Site and handle your contact request. On first contact we prefer general information.

Do not send full passports, detailed immigration histories, health data, or third-party documents via open forms or WhatsApp unless the independent professional expressly instructs you.

  • Identification and contact: name, email, phone, city of interest.
  • Message content: type of enquiry or process of interest, brief description.
  • Technical data: IP address, device type, pages visited, cookies or similar technologies.

Sensitive data and minors

LexoVisa, as Site operator, does not routinely request sensitive data. If an independent professional needs it for a service, that request and authorization belong to that professional.

The Site is not directed at minors. If a matter involves a minor’s data, processing must occur with parental or guardian authorization.

Transfers and cloud tools

We may use technology providers with infrastructure inside or outside Colombia. We require reasonable contractual and security safeguards and inform you when law requires.

If the independent professional submits information to foreign authorities, that processing belongs to their professional relationship with you—not to LexoVisa as a filing authority.

Retention

We retain data as long as needed to operate the Site, deliver leads, handle technical or legal claims, and meet applicable duties. Leads that do not convert may be deleted or anonymized sooner once reasonable response purposes are exhausted.

Cookies and measurement

The Site may use first- or third-party cookies to function, remember preferences, or measure usage in aggregate. When we enable analytics or digital advertising, we minimize data and provide configuration options when applicable.

You may block cookies in your browser; some features may be limited.

How to exercise your rights (habeas data)

For requests about the Site and LexoVisa platform, write to contact.lexovisa@gmail.com with subject “Habeas Data – LexoVisa,” or use the Site contact form. Include name, contact method, clear description, and proof of identity.

If your request concerns a professional file or service, you may also address the provider identified on the transparency page.

We respond within Colombian legal timeframes. Formal habeas data requests must be in writing.

Changes to this policy

We may update this policy when Site technology, platform services, or the legal framework change. The current version is the one published here with its update date.

Privacy questions

If you have questions about this policy or Site data processing, contact us. For professional service matters (your case), contact the provider identified on the transparency page.